FAQ

The boat

How does the boat work?

The CAPITAINE FRACASSE is equipped with two engines driving shaft propulsion. It features a large panoramic lounge leading to a spacious terrace on the upper deck (accessible to smokers).

Is there a dress code?

There is no specific dress code on board the Capitaine Fracasse.

When was the boat built?

The "Capitaine Fracasse" was built by the Van Praet de Villeneuve-la-Garenne shipyard in the Paris region. It was launched in 2006.

The schedules

Why a 2-hour cruise?

Our cruises last 2 hours because this allows you to discover or re-discover a majority of the monuments of the City of Light while enjoying your meal in the best conditions.

The rates

Is there a charge for children under 3 years old?

No. If your child under three years old does not consume any food (meal, dessert, or drink) on board, the team at Capitaine Fracasse will offer their cruise for free. However, for safety reasons and for the comfort of all, we advise you to do your best not to bring "baby" along.

Do you accept credit cards?

For your payments on the Capitaine Fracasse, we accept credit cards including American Express. We also accept Chinese cards (UNION PAY) and Japanese cards (JCB).

Do you accept Holiday Vouchers?

We do accept ANCV paper holiday vouchers, however. However, we do not accept e-Chèques-Vacances (electronic holiday vouchers) or meal vouchers.

Do you accept restaurant vouchers?

We do not accept meal vouchers.

The food onboard

How are our wines selected?

Our wines have been carefully selected. You will find a selection of red, white, and rosé wines, as well as champagne, including the prestigious Louis XV Cuvée from Maison De Venoge.

Please note, excessive drinking is dangerous for your health

How are our spirits selected?

Aboard the Capitaine Fracasse, you will find a particularly careful selection of spirits and liqueurs. You will also have the opportunity to discover our famous "Americano Maison"... A delight.

Please note, excessive drinking is dangerous for your health

Do you offer “Homemade” cuisine?

Yes, all the dishes served on board the Capitaine Fracasse are "Homemade" by the chef and his team. Our cuisine is exclusively made with fresh, seasonal products, most of which come from local or sustainable agriculture.

The privatization of the boat

Can I rent the boat for myself?

Yes, the Capitaine Fracasse is available for private hire, whether for private events or corporate functions. For any information or specific requests, we kindly ask you to fill in the form on the Privatisation page thoroughly.

The reservation

Do I need to make a reservation?

Reservation is mandatory for the Capitaine Fracasse (either online or by phone at 0826 10 48 15 (€0.15/min)). To ensure optimal comfort for passengers, the boat only carries 220 people, and the number of cruises is very limited in order to guarantee the quality of service at the best times.

Can I modify or cancel my reservation?

Yes, and by booking through our website, you benefit from the most favourable conditions! Our customers can modify, postpone, or cancel their reservation free of charge up to 24 hours before the service. To do so, it's very simple: Contact us by phone Send a message via your customer area Enjoy maximum flexibility by using our website!

How to book with an invitation voucher ?

  1. Choose a date and the number of passengers in the booking section
  2. Press: "Book with a coupon or invitation voucher"
  3. Enter code 1 and code 2. Do not consider the BI-FRA.

How to book with a smartbox ?

  1. Go to: https://www.lecapitainefracasse.com/en/partners/
  2. Fill in the form
  3. Tick: I have a smartbox
  4. Enter the codes
  5. Send
The Capitaine Fracasse team will send you a booking confirmation along with your boarding pass. In case of any issues, our team will contact you as soon as possible.

How to book with a partner coupon (Edenred) ?

  1. Go to: https://www.lecapitainefracasse.com/en/partners/
  2. Fill in the form
  3. Tick: I have a partner coupon
  4. Enter the codes
  5. Send
The Capitaine Fracasse team will send you a booking confirmation along with your boarding pass. In case of any issues, our team will contact you as soon as possible.

How to book with a wonderbox ?

  1. Go to: https://www.lecapitainefracasse.com/en/partners/
  2. Fill in the form
  3. Tick: I have a wonderbox
  4. Enter the codes
  5. Send
The Capitaine Fracasse team will send you a booking confirmation along with your boarding pass. In case of any issues, our team will contact you as soon as possible.

Do we accept animals?

Unfortunately, our animal friends are not allowed on board our dinner cruises for safety reasons. However, we make an exception for guide or assistance dogs. They are welcome on board upon presentation of a disability card or a priority card.